At FANTASICBD, we strive to provide our customers with the highest quality products. If you are not completely satisfied with your purchase, we are here to help.

Return Policy

  1. Eligibility for Returns
    Customers can check the product in front of the delivery person upon receipt. If you notice any issues, such as damage or incorrect items, you have the right to return the product immediately.
  2. Timeframe for Returns
    If the product is found to be defective or incorrect during the delivery inspection, please notify the delivery person to initiate the return process. Returns must be completed within 3 from the delivery date.
  3. Condition of the Product
    To be eligible for a return, the product must be unused, in the original packaging, and in the same condition that you received it.

Refund Process

  1. Inspection of Returned Items
    Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund.
  2. Refund Approval
    If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain amount of days, depending on your payment provider’s policies.

Exceptions

  • Products that are opened or used after delivery cannot be returned unless they are defective.
  • Gift cards and items marked as non-returnable are not eligible for refunds.

Contact Us

If you have any questions about our Refund and Return Policy, please contact us:

Thank you for shopping at FANTASICBD. Your satisfaction is our priority!